Frequently Asked Questions
Everything you need to know about your Vacier order.
What materials are used in Vacier jewelry?
Our jewelry is crafted from high-quality 316L stainless steel and finished with a premium PVD coating, making each piece water, sweat, and heat resistant.
How long does shipping take?
Standard shipping typically takes 3-7 business days for domestic orders and 7-14 business days for international destinations, depending on your location.
What is your return policy?
We offer a 30-day return policy. Items must be in their original condition and packaging to qualify for a full refund or exchange.
Does the jewelry tarnish or change color?
No, our pieces are designed for longevity. The 316L stainless steel base ensures that your jewelry will not tarnish or turn your skin green, even with daily wear.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various 'Buy Now, Pay Later' options like Klarna.